Privacy Policy

SolidBids ("Company", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you provide when using our website and services.

1. Information We Collect

We may collect the following types of information when you use our website or services.

- Personal Information

When you fill out forms, request services, or contact us, we may collect:

- Name

- Phone number

- Email address

- Business name

- Service details

- Any information you provide voluntarily

Automatically Collected Information

When you visit our website, we may collect:

- IP address

- Browser type

- Device type

- Pages visited

- Date and time of visits

- Referring website

This information helps improve our services and website performance.

2. How We Use Your Information

We use your information to:

- Provide requested services

- Respond to inquiries

- Send appointment confirmations

- Send reminders

- Provide customer support

- Improve services

- Send service-related communications

Send marketing communications if consent is provided

3. SMS Communications

By providing your phone number through our website forms, you consent to receive SMS messages from SolidBids related to:

- Appointment reminders

- Service updates

- Customer support

- Marketing messages if consent is provided

Message frequency may vary.

Message and data rates may apply.

You can opt out at any time by replying STOP.

For assistance, reply HELP.

We do not share, sell, or rent your phone number to third parties for marketing purposes.

4. How We Share Information

We do not sell your personal information.

We may share your information with trusted third-party service providers that help operate our business, including:

- CRM platforms

- Scheduling software

- Payment processors

- SMS providers

- Advertising platforms

These providers are required to maintain confidentiality.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Improve website functionality

Track website performance

Analyze visitor behavior

Improve marketing effectiveness

You can disable cookies through your browser settings.

6. Data Security

We implement reasonable security measures to protect your information, including:

- Secure servers

- Access restrictions

- Encryption technologies

However, no internet transmission is completely secure.

7. Your Rights

You may request to:

- Access your data

- Correct your data

- Delete your data

To make a request, contact us using the details below.

8. Third-Party Services

We may use third-party services such as:

- Google Ads

- Facebook Ads

- Analytics tools

These platforms may collect information based on their own privacy policies.

9. Children's Privacy

Our services are not intended for individuals under the age of 18.

We do not knowingly collect information from children.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page.

11. Contact Information

SolidBids
Jacksonville, Florida
Email: [email protected]
Phone: 615-603-1063

Office: 615-669-6290